March Service of the Month: What is SHIELD?

CTI’s SHIELD Suite encompasses all of our Consulting Services offerings. Our portfolio of customized assessments identify and prioritize your business requirements, match IT technologies and processes to business drivers, and deliver actionable recommendations to increase your productivity and reduce costs. Schedule a meeting with CTI and enjoy an Amazon gift card on us! Click here to request a meeting.  

Remote Session

Connect to Technician

When you click “Connect to a Technician” an executable will download and may prompt you to open.
Open to run the program and provide the 9 digit code to your support engineer. Below is an example:

Screenshot