June Product of the Month: Sophos Extended Detection & Response (XDR)
Sophos Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation, and response for both dedicated SOC teams and IT admins. Click here to request a demo.

Remote Session

Connect to Technician

When you click “Connect to a Technician” an executable will download and may prompt you to open.
Open to run the program and provide the 9 digit code to your support engineer. Below is an example:

Screenshot