Customer Satisfaction Survey
   
   
 

    Dear Valued Partner,

    The ownership team of Continental Technologies, Inc. would love your
    feedback on how we are serving your needs. CTI is offering each
    participant who returns a completed survey, one entry to WIN a $50 gift
    certificate from American Express.


    Name:


    Phone:


    1. How do you rate your overall SATISFACTION with your last service call or IT Project with CTI?


    If there are any open issues from recent service calls that need attention, please describe them here:


    2. How do you rate the CTI Account Manager you interact with?


    3. How do you rate the response TIMELINESS of the Technical Services Team?


    4. How do you rate the TREATMENT extended to you by the Technical Services Team and your Account Manager?


    5. How do you rate the ON-TIME DELIVERY of hardware and software product deliveries?


    6. How do you rate our TECHNICAL SERVICES department with respect to its ability to provide FIRST TIME RESOLUTION of client problems?


    7. How do you rate the overall EASE OF DOING BUSINESS with CTI?


    8. Would you recommend CTI's services to a good friend?


    9. Any other comments for our CEO?